You can customize the survey to use your own questions. Feel free to replicate any from our set of Standard Survey Questions, or create your own. Once you click "Use Custom Questions" you will be prompted to answer your own question. Remember to phrase your questions so they can be answered with an Agree / Disagree scale.

After you type one question, you can hit 'tab' or click on the screen in an empty space. Doing this will generate a field for another question. Here is an example of a Custom Survey being created that has two questions so far:

Once your questions have been written, you will pick ONE question that will be used to represent your eNPS score.