Motivosity Store
6 articles
- Redeeming a GiftHow to redeem a gift in Motivosity.
- Rewards by Motivosity Refund PolicyIf your organization has personalized merchandise fulfillment through Motivosity, you may have questions related to returns and refunds.
- Rewards by Motivosity TermsTerms for Rewards by Motivosity programs
- Gift Card Order Stuck in Pending or Not DeliveredWhat to do when your gift card purchase is stuck in pending, funds were deducted but no card arrived, or your order never completed.
- Gift Card Showing Wrong Balance or $0Troubleshoot gift cards that show an incorrect or zero balance after redemption, including how to verify the balance and get help.
- Why Can't I Buy This Gift Card? (Disabled, Region, or Checkout Errors)Understand why a gift card may be unavailable in your store, how regional restrictions work, and what to do if you hit a checkout error.