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Rippling Integration Walkthrough
Rippling Integration Walkthrough

A quick article walking you through our Rippling integration.

Updated over a week ago

Requirements: The Rippling App Management package (also known as the Rippling Identity & Access Management Package) is required by Rippling to have access to this integration. The Rippling App Management package gives Rippling customers access to apps offered in the Rippling App Shop. Please be sure to have access to this package before starting this integration.


What is the Rippling Integration?

Motivosity’s integration with Rippling is the easiest way for you to stay on top of all your employee changes in one location. This allows for a seamless synchronization of your new employees, updating existing employee information, and terminated employees between your Rippling and Motivosity platforms. We want your employees to have the best experience with Motivosity and to stay connected. This integration is the first step in making sure all your employee data is up to date through simple automation.

Before setting up this integration: Please note that once you have an integration in place, your HR platform will become the SOURCE OF TRUTH for employee data you are feeding into Motivosity. Any changes made in Motivosity will be overwritten by this Integration. Issues with data accuracy will need to be addressed in your HR platform.


How to Setup the Rippling Integration

There are two different ways to start the integration with Rippling. We'll detail how each integration is setup below. Please know that each method will result in the same functionality. The options are as follows:


Starting the Integration in Motivosity

The following steps will walk you through how to start the Rippling integration in Motivosity.

Getting started, we'll select the "Setup" icon in the navigation bar at the top of the screen.

Scroll to the bottom of the screen and then select "Integrations" on the left-hand side of the page.

From the integrations page, select the "Rippling" tile.

A modal will appear asking if you would like to activate the integration. Go ahead and select "Activate".

Next, select "Authenticate account".

You will then be brought to a Rippling screen. You will either need to login or you will be brought to the setup page. To finish the integration, please continue here.


Starting the Integration in Rippling

The following steps will walk you through how to start the Rippling integration in Rippling.

Getting started, on the Rippling Home Page, you'll go ahead and select the "App Shop" icon in the lower left corner of the screen.

From the App Shop page, you can then search for Motivosity. Once the search results have pulled up the app, go ahead and click on it.

Next, select "Connect Account"

You'll then need to select who is the right person to install the Motivosity app. This needs to be a Motivosity admin to continue. If you are the Motivosity admin, select the "I'm the Motivosity admin. I'll install it" button.

You will then be brought to an authorization screen in Rippling. To finish the integration, please continue here.


Finishing the Rippling Integration Setup

Once you have started the integration either from Motivosity or Rippling, you will be brought to an authorization screen. Here, we'll let you know what Motivosity will need access to to pull information from Rippling. When you're ready, scroll to the bottom of the page and select "Authorize".

On the next screen, you'll be asked who you'd like to automatically be added to Motivosity when they are added to your Rippling environment. Once you have selected an option, select "Continue"

Next, you'll decide when someone should be added to Motivosity when they are added to your Rippling environment. When you're ready, select "Continue".

On the next page you will be redirected back to Motivosity after selecting "Continue".

In Motivosity, you will be brought to the configuration page. Here you will fill out the Rippling fields you want to map to fields in Motivosity. These are the fields we'll pull from Rippling to match the information in Motivosity. When you are finished, select "Save".

Once the integration has saved you will be redirect back to Rippling. An initial sync will run in Motivosity as well. This will begin to sync your Rippling data into Motivosity. From Rippling, you can select "Continue"

On the next screen you can decide if you will set up single sign-on (SSO) with Rippling. If you choose to set up SSO with Rippling, please continue to this article here. If you wish not to use SSO, please continue by selecting "Skip for now, visit the app"

Now, in Rippling you will see an overview of the individuals who have access to the Motivosity app and who will be synced into the Motivosity platform.

Back in Motivosity on the Integration page, you will see the integration appear under "Enabled Applications".


Helpful Tips

  • Anytime you make an update to an employee in Rippling, meaning any onboarding, off-boarding, or updates to existing employee data, this will automatically be synced into Motivosity through a webhook.

  • The webhook will sync any changes into Motivosity after you make them in Rippling about every ~5 minutes.

Please Note: If you would like to view the integration or edit any information, please select "View Details" or the three dots on the right-hand side.


Running the Integration Manually

If you ever find yourself needing to run this integration manually rather than waiting for the change to go through on the next sync, you can do so by doing the following:

  1. From the integrations page, select "View Details" on the integration you would like to run.

  2. You will then be brought to a screen that shows the current details of your integration.

  3. To run the integration after making any changes to your spreadsheet or HRIS, go ahead and select the "Run Integration" button.

  4. This will then run the integration workflow and pull any changes that you've made into Motivosity.

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