Admins in Motivosity are users who will have access to the Setup pages, Admin Tools, and can see Insights that a normal user cannot see. In this article we will discuss the following:
Who can add or edit Admin access within Motivosity?
To add another admin to Motivosity, you will need to be an account admin. If you do not have this access, contact your account admin to make the following changes.
Types of Admins in Motivosity
There are three different types of Admins in Motivosity: Admin, Finance Admin, Data Admin. Users will be able to access different pages and information based on the type of Admin they are.
- Admin: Any user who has "Admin" access will be able to log in while your account is paused (before going live with all of your employees) and be able to access all of the Setup pages, the Admin Tools and Insights. However, in order for an Admin to make any changes that affect Money in any way in Motivosity, they will need access to the MFA Password that was set by the Point of Contact between your company and Motivosity.
- Finance Admin: A user who has Finance Admin cannot log in while your account is paused, but when you are live they will be able to access the Setup > Money Management > Funding Page, as well as any Insights that are related to Money. they will need access to the MFA Password that was set by the Point of Contact between your company and Motivosity in order to do anything on the Funding page.
- Data Admin: A user who has Data Admin access will have access to all Insights. They will not be able to log in while your account is paused.
How to Add a New User and Make them an Admin
Go to Setup > Team > Click 'Add Team Member'.
Within the pop-up, enter the employee's information. The required fields to give Admin access are: First Name, Last Name, Email and Payroll ID. Required information must be inputted, we also suggest adding the other information as well. Once complete click 'Next'.
On the next page you will enter further information, and check the 'Admin' Access box. We also recommend filling in the Birthday. Once you've made the necessary changes head onto the next page and click 'Save'!
If your account is live, the added user will receive an email welcoming them into the platform and guiding them on how to sign in. If the account is not live, they will NOT receive an email but will be able to access their account by going to app.motivosity.com or through SSO (if it has been enabled). By going to app.motivosity.com this will redirect the user to sign in to SSO if it has been configured.
How to Make an Existing User an Admin
Go to Setup > Team. Find the Team Member you'd like to be an Admin, then click on the three dots near their name and pick Edit.
A window will pop up with the user's current information. The section we will want is on Page 2, so for now click 'Next'.
At the bottom of this page you will see three options for types of administrative access you can give this user. Descriptions for these types of Admins is listed on the right hand side of the window, and will be listed at the bottom of this article. Once you have selected the type of access you want this user to have, go to the Next page then click 'Save'!
Finally, click "Next" until you get to the final page, then click "Save".
If your account is PAUSED and you just made this user an "Admin" (Not a "Finance Admin" or a "Data Admin") this user should receive an email inviting them to log in. However, if they did not they will be able to access their account by going to app.motivosity.com or through SSO (if it has been enabled). By going to app.motivosity.com this will redirect the user to sign in to SSO if it has been configured.