Submit a ticket My Tickets
Login  Sign up
Open navigation

New Customer Invoicing

Once we receive the signed agreement, we will create and send an invoice for the contracted amount. New customers have a 60 day grace period from the day of your contract date to pay the invoice before services are shut off. If you are in need of a W-9, please reach out to for that request. Any questions regarding invoicing, payments, billing, etc. should be directed to

Payment Options:

  • Credit Card
  • Bank Account
  • Check
  • Wire Transfer

Credit Card

If you would like to pay via credit card, there will be a 3.5% surcharge fee. We will not enable credit card payments on invoices over $1000. If you would like to pay via CC and are ok with the fee, please reach out to and they will update your invoice with the fee, enable payment via credit card, and resend you the invoice. You can then pay the invoice online directly through our QuickBooks service.

Bank Account

Paying via bank account will always be an option online by following the links received in the emailed invoice. No additional fee is associated with bank account payments. Once we get notified that your invoice has been paid, we will update your accounts' renewal date to next year.


You can send a check to the address listed on your invoice. Once we receive your check, we will update your accounts' renewal date to next year.

Wire Transfer

If you would like to pay via wire transfer, please reach out to to get our bank info. Please also notify our Billing team when you send the wire so that they can keep an eye out for it.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.