Lost or Stolen ThanksMatters Card

Steps for what to do if your ThanksMatters card has been lost or stolen

Updated over a week ago


Oh-no! Did you lose your ThanksMatters Card the last time you were out shopping? Or was your physical or virtual card stolen? No need to fear, we've got your back!

Step 1: Pause your card

Step 2: Submit a ticket to be issued a new card

If your physical or virtual ThanksMatters card has been lost or stolen, please start a chat with our amazing Motivosity Support Team

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