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Image Size Guide

Recommended sizes and aspect ratios for every image you can upload in Motivosity.

Motivosity lets you add images in many places, from your profile picture to login backgrounds and ThanksCard designs. Each spot shows the image at a different shape and size, so an image that looks great in one place can look stretched, cropped or blurry in another. This guide lists every place you can upload an image, where to find it, and the shape and size that will look best there.

Before you upload

  • PNG, JPEG or WebP, up to 25 MB. Use a transparent PNG for logos and icons.

  • Most uploads open a crop tool. Where the shape is fixed, the crop is locked to that shape and you just choose what stays in frame.

  • Larger is fine. Images are scaled down for you, never scaled up, so start from the recommended size or bigger.

  • Company logos must be between 1:4 and 10:1. Anything outside that range is rejected with a message.

  • Save in sRGB. Printer color spaces like CMYK can upload with wrong colors.

All images, A to Z

Image

Where to find it

Aspect ratio

Recommended size

Achievement icon

Achievements > Create achievement

1:1

240 × 240, transparent PNG

Appreciation icon

Setup > Branding > Home

1:1

256 × 256, transparent PNG

Award icon

Setup > Programs > Awards > Create award

1:1

240 × 240, transparent PNG

Branded goods image

Setup > Ecosystem > Integrations > Branded Goods

1:1

400 × 400

Charitable cause image

Setup > Rewards > Inventory > Charitable Giving > Add cause

16:10

640 × 400

Company logo

Setup > Branding > Brand Identity

3:1 to 4:1 (1:4 to 10:1 accepted)

800 × 200, transparent PNG

Custom reward image

Setup > Rewards > Inventory > Custom Rewards > Add reward

1:1

400 × 400

Email logo

Setup > Branding > Notifications

4:1

800 × 200, transparent PNG

Event banner

Spaces > Events > Create event

15:4

1500 × 400

External store image

Setup > Rewards > Inventory > External Stores > Add store

1:1

500 × 500

Gift history header

Setup > Branding > Gift Redemption

4:1

1600 × 400

Gift promotion background

Setup > Branding > Home

16:5

1920 × 600

Gift-box artwork (4 gift types)

Setup > Branding > Gift Redemption

1:1

400 × 400, transparent PNG

Home banner

Setup > Branding > Home

20:3 (3:1 on phones)

2680 × 400

Login background

Setup > Branding > Login

16:9

2560 × 1440

Login logo (optional)

Setup > Branding > Login

2:1

640 × 320, transparent PNG

Milestone email banner

Setup > Programs > Milestones > Message step

8:3

960 × 360

Motivosity TV channel cover

Setup > Ecosystem > Motivosity TV > Channel > Personalization

15:4

1500 × 400

Motivosity TV channel icon

Setup > Ecosystem > Motivosity TV > Channel > Personalization

1:1

120 × 120

My Gifts background

Setup > Branding > Gift Redemption

16:9

2560 × 1440

Off-boarding email image

Setup > Programs > On-boarding / Off-boarding

1:1

256 × 256

Poll option images

Home or Space > Poll > Add images

1:1 works best

600 × 600

Post photos

Any post or comment > Attach photo

Any

Up to 1200 px wide is plenty

Profile background

Profile > Edit profile > Change Background

4.2:1 (about 4:1)

2100 × 500

Profile picture

Profile > Edit profile, or Team > Edit user

1:1

400 × 400

Redemption banner and information backgrounds

Setup > Branding > Gift Redemption

16:9

1920 × 1080

Redemption hero artwork

Setup > Branding > Gift Redemption

Near square (9:10)

600 × 660, transparent PNG

Redemption sign-in background and logo (optional)

Setup > Branding > Login

Same as Login

Same as Login

Resource preview image

Space > Resources > Add resource

3:2

600 × 400

Service Shoutouts logo

Setup > Programs > Service Shoutouts

4:1

800 × 200, transparent PNG (PNG only)

Space cover photo

Create or edit space > Personalization

15:4

1500 × 400

Space icon

Create or edit space > Personalization

1:1

120 × 120

Team Challenge banner

Setup > Programs > Team Challenges > Create challenge

4:1

1200 × 300

ThanksCard back logo

Setup > Programs > ThanksCards > Create card > Card logo

Wide wordmark, about 10:1

1500 × 150, transparent PNG

ThanksCard front design

Setup > Programs > ThanksCards > Create card > Design

7:4

1000 × 573

Welcome email image

Setup > Programs > On-boarding / Off-boarding

1:1

256 × 256

Branding images are explained in more detail in Company Branding.

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