Send Custom Surveys When You Want And How You Want!
The icon on the top bar to the left of the microphone is where you click to create a new custom survey.
You will then be met with this screen to start filling out your survey name, description and other details. You will decide the start and end date of the survey and whether you want to limit who the survey goes to. You can incentivize your pulse survey with some MV Bucks.
4 Different Question Types:
Single Option-- You type the question name at top and then the options below. Users can choose one option from a list. You are limited to 8 options.
Multiple Options-- You can choose multiple options from a check box list of options. Limited to 8 options.
Scale-- You determine your own left label and right label, typically a low to high type of scale. Users will then select their answer from 1-10. The 1-10 is fixed and can not be changed.
Free Response-- You will type in your free response question and then users will be able to respond freely with the limit of 2000 characters.
Once you finish your questions, click save and the survey will then pop up the next time users login or in the Action Items sidebar within the time period of the survey.
Active - Pulse survey will pop-up when a user logs in similar to the eNPS survey
Passive - Pulse survey will appear in your action tab