Configuring and Using the Motivosity Google Chrome Extension

Now that your Motivosity account is up and running, there are some sweet things you can do to enjoy and streamline your giving and receiving.

To add the Chrome extension, first, go to this link.

In the top right of the main window, you'll want to click the prompt to 'ADD TO CHROME' 

Next, you'll see a small prompt appear near the top of your browser asking if you really want to add Motivosity. You know you want to, so click Add Extension.

From there, you may or may not notice, but a small little MV square will show up next to your other Chrome extensions. Give that a push and you'll have the ability to start the login process.

Your company may support SSO, if that's the case, you'll want to enter your address ex: company.motivosity.com

If your company doesn't support it or you don't know the address, don't fret - you can still log in using the default app.motivosity.com

After inputting your login credentials you'll be greeted with a baby version of Motivosity that allows you to easily give appreciations while surfing the web and watching epic fail compilations on YouTube.

Similar to in-app appreciations, you can search for peers, leave a thank you, and link that thanks to a company value. After that, it's just up to you to decide how much, using what money, and if you want it to be private or not.

Submit that appreciation!

Auto-Funding your Digital Rewards Account

When deciding on how you want to manage funds for your digital rewards, there are a few variables to work with:

  • Threshold Amount - This is what you would want as a minimum balance
  • Auto-Deposit Amount - When the threshold is reached, how much more would you want to have on hand?
  • Low balance warning - If the balance gets below this point, send an e-mail to the Motivosity point of contact for your company

Motivosity has an auto-fund service that runs nightly. It will check your current account balance and update funds accordingly if necessary.

Motivosity will also try to make account balance corrections during an order if needed. If an order is declined due to insufficient funds, motivosity will look at the 'auto-deposit' and 'threshold' values you have set in your store setup. If they exist, an attempt will be made to fund the account so that after the order is placed, the current balance will be the threshold plus the auto-deposit amount. If that funding attempt is declined, the order will fail and the admin will be notified of the failed order. If it succeeds, then great!

When auto-fund is set up and someone places an order that requires more funds, the auto-fund kicks in and makes sure that after the transaction your account will still have a balance.

The calculation to know what you would be charged is:
new charge = orderAmount - current balance + auto-deposit amount + threshold

As an example:
Current balance: $200
Threshold value: $100
Auto-deposit amount: $300
Attempted E-gift order amount: $500.
In this scenario, a $500 order is more than the current balance of $200, so, motivosity will attempt to auto-fund the account with $700 so that the final balance is equal to the Threshold plus the Auto-deposit amount.

Deleting Users

How to  Delete a User.

There are two ways to delete a user. You can delete them from the org chart by hovering over the persons name. If you slide your mouse over the users picture a little pop up will come up (Do not click the user). All you need to do then is click "delete".

The second way you can delete a user is by clicking "Insight" at the top of the home page. Under the side tab "Reports" click "User Management". There a list of everyone's names will come up. If you have too many users to scroll through or if you would like to just search their name. You have the option to sort through them based on a department or by name. In the corner of the screen directly across from "User Management" there is a tab that says "Showing content for All". If you click this you are able to refine the results. Then just click update.

Once you are able to find the user that you would like to delete. Put your mouse over their name. On the right side of the screen a little trash and pencil will appear.

Click the trash and then you can delete the user.

If the user you are trying to delete is in charge of store items, this will happen.All you need to do is click the box that says "Do you want to replace the manager?". Then after you click the box another box will appear under the check mark. There you can type the name of the person you would like to then take control of the shop or that item.

What about unspent money?

If the user has any unspent cash, an order will be created. The order will be called 'Terminated Account" and will appear in your order reports. The amount of the order will be for the remainder of the user's cash. This results in the user having a $0 balance.

Some companies ignore unspent money when they terminate employees and some companies put that money on a final paycheck. Either way, once you have addressed this you can mark that order as 'done'.

What about tax-related data?

After you delete a user, all tax related data will stay in the system. For example, in the 'Cash Received Summary' report, you will notice users whose names are in parenthesis. These are users that have been deleted from the system.

If you did not mean to delete a user click here.

How much should the monthly peer bonus amount be?

A common question among companies trying to drive culture is around how much to give everybody for that monthly 'You can give' allotment.

The short answer is that you'll see definite improvement in morale and high user participation in Motivosity if you do at least $5 and couple that with access to the digital rewards (like the Amazon.com gift card).

We see companies doing from $0 to $50 for their people. Companies that do $0 still have an improvement over the status-quo, but do not see the same benefit as companies who back their committment to high-performance culture with a little money.

As you budget for this, keep in mind that typically about 80-85% of the allocation is actually given across the company. So, if you're Motivosity giving budget is $10,000 for the year, plan on $8,000 of that being used.

Common questions

Q - Won't people just abuse the system by tading money with each other?
A - The vast majority of appreciations we see are heart-felt and honest. Remember, this is visible up the chain. When you can spot those who would be an anti-culture in your company, you can coach them better. Motivosity has tools such as the recognition graph that will help you spot people who trade money, or departments who are superficial.

Q - What if someone doesn't give all their money in a month?
A - It evaporates. There is no rollover month-to-month. The intent here is to create a cadence of regular daily appreciating happening throughout your company.

Q - Can we have an approval process for appreciations so things don't get out of hand?
A - Gen X management often worries about the various potential ways things can get out of hand. Our advice is to relax and smile - this is territory that might seem uncomfortable at first, but your culture comes from the top down - you need to set the example in this brave new world of millennial engagement. This means trust, relationships, community, and recognition. Requiring an approval for people to say thanks is an anti-culture. That said, if someone says something offensive, as an admin you have the ability to delete that recognition and rewind the flow of funds.