Content: any information or data that you upload, submit,
post, create, transmit, store or display in a Motivosity Service.
Information: all of the different forms of data, content, and
Personal Information: information that may be used to readily
identify or contact you as an individual person, such as: name,
address, email address, or phone number. Personal Information does
not include information that has been anonymized such that it does
not allow for the ready identification of specific individuals.
SaaS Products: Motivosity’s OnDemand hosted solution as well as
other Motivosity hosted solutions that display a link to this Privacy
Policy. For the avoidance of doubt, if a Motivosity hosted solution
policy shall apply.
changes, we will notify you by revising the "Last Updated" date at the
may provide you with additional notice (such as adding a statement to
the login screen or sending you an email notification). We encourage
Service to stay informed about our information practices and the ways
you can help protect your privacy.
to stop using Motivosity Service and deactivate your account(s).
Information you provide to us
Account and Profile Information: We collect information about
you and your company as you register for an account, create or
modify your profile, make purchases through, use, access, or interact
with Motivosity Service (including but not limited to when you upload,
download, collaborate on or share Content). Information we collect
includes but is not limited to your name, username, address, email
address, phone number, profile photo, job title, or credit card details.
You may provide this information directly when you enter it in
Motivosity Service, or in some cases another user (such as a system
administrator) creating an account on your behalf may provide it
(most commonly when your company requests that you use our
products). If you are providing information (including Personal
Information) about someone else, you confirm that you have the
authority to act for them and to consent to the collection and use of
Content: We collect and store Content that you create, input, submit,
post, upload, transmit, store or display in the process of using our
SaaS Products or Website. Such Content includes any Personal
Information or other sensitive information that you choose to include
(“passively-collected Personal Information”).
Other submissions: We collect other data that you submit to our
Website or as you participate in any interactive features of the
Motivosity website or customer support experience.
Information we collect from your use of Motivosity Service
Web Logs: As is true with most websites and services delivered over
the Internet, we gather certain information and store it in log files
when you interact with our Website and SaaS Products. This
information includes internet protocol (IP) addresses as well as
browser type, internet service provider, URLs of referring/exit pages,
operating system, date/time stamp, information you search for, locale
and language preferences, identification numbers associated with
your Devices, your mobile carrier, and system configuration
information. In the case of our SaaS Product, the URLs you accessed
(and therefore included in our log files) include names and tokenized
data relating to information in your organization as necessary for the
SaaS Product to perform the requested operations. Occasionally, we
may connect Personal Information to information gathered in our log
files as necessary to improve Motivosity Service for individual
Analytics Information from Website and SaaS Products: We
and our analytics provider collect and store analytics information
when you use our Website and SaaS Products to help us improve our
products and services. In the Saas Products, this analytics information
consists of the feature and function of the Motivosity Service being
used, the username and IP address of the individual who is using the
feature or function (which will include Personal Information if the
Personal Information was incorporated into the username), the sizes
and original filenames of attachments, and additional information
required to detail the operation of the function and which parts of the
Motivosity Service are being affected.
We currently use NewRelic as an analytics provider. To learn more
Analytics Information Derived from Content. Analytics
information also consists of data we collect as a result of running
queries against Content across our user base for the purposes of
generating Usage Data. "Usage Data" is aggregated data about a
group or category of services, features or users that does not contain Personal Information.
Though we may happen upon sensitive or Personal Information as we
compile Usage Data from Content across user instances, this is a
byproduct of our efforts to understand broader patterns and trends. It
is not a concerted effort by us to examine the Content of any particular
Cookies and Other Tracking Technologies: We use various
technologies to collect information, including cookies that we save to
your computer or mobile device. Cookies are small data files stored on
customize the Motivosity Service and your experience; to allow you to
access and use the Website or SaaS Products without re-entering your
username or password; and to count visits and understand which
areas and features of the Website and SaaS Products are most
popular. You can instruct your browser, by changing its options, to
stop accepting cookies or to prompt you before accepting a cookie
from websites you visit. If you do not accept cookies, however, you
may not be able to use all aspects of our Website or SaaS Products.
How we use Information we collect General Uses. We use the information we collect about you
(including Personal Information to the extent applicable) for a variety
of purposes, including to:
• Provide, operate, maintain, improve, and promote Motivosity Service;
• Enable you to access and use Motivosity Service, including uploading,
downloading, collaborating on and sharing Content;
• Process and complete transactions, and send you related information,
including purchase confirmations and invoices;
• Communicate with you, including responding to your comments,
questions, and requests; providing customer service and support;
providing you with information about services, features, surveys,
newsletters, offers, promotions, contests and events; providing other
news or information about us and our select partners; and sending
you technical notices, updates, security alerts, and support and
administrative messages. Generally, you have the ability to opt out of
receiving any promotional communications as described below under
• Monitor and analyze trends, usage, and activities in connection with
Motivosity Service and for marketing or advertising purposes;
• Investigate and prevent fraudulent transactions, unauthorized access
to Motivosity Service, and other illegal activities;
• Personalize Motivosity Service, including by providing content,
features, or advertisements that match your interests and preferences;
• Enable you to communicate, collaborate, and share Content with
users you designate; and
• For other purposes about which we notify you.
Notwithstanding the foregoing, we will not use Personal Information
appearing in our Analytics Logs or Web Logs for any purpose.
Aggregate Information: Motivosity may compile aggregated usage
profiles to help its subscribers better understand best practices
concerning particular activities and their impact on company culture
and employee satisfaction. This aggregated information is based on
general trends across an entire population of companies and is in no
way tied to a specific individual or organization. This compiled
aggregate information may appear in the Motivosity application to
provide guidance to Service Subscribers. It may also appear in sales
and promotional materials detailing the impact the Motivosity Service
can have on companies.
Information sharing and disclosure
We will not share or disclose any of your Personal Information or
Content with third parties except as described in this policy. We do not
sell your Personal Information or Content.
Compliance with Laws and Law Enforcement Requests;
Protection of Our Rights: We will not disclose your Information
(including your Personal Information) to any third party without your consent.
Business Transfers: We may share or transfer your information
(including your Personal Information) in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
Aggregated or Anonymized Data: We may share aggregated or anonymized information as described above.
With Your Consent. We will share your personal information with
third parties when we have your consent to do so.
Information we do not share
We do not share Personal Information about you with third parties for
their marketing purposes (including direct marketing purposes)
without your permission.